Pharmacy Management&Customer Relationship Management

CONTRIBUTION OF THE COURSE TO THE PROGRAM

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1

It has national and international current, theoretical and practical knowledge in the field of pharmacy.

X

2

Identifies problems related to the profession, collects data, evaluates its accuracy and reliability, develops evidence-based solutions, shares them with members of the health profession, and makes necessary statements to others.

X

3

Using information and communication technologies, it communicates accurately and effectively with all relevant professional groups, especially those working in the field of health, and with all segments of society in accordance with cultural and ethical values.

X

4

It follows professional law and ethical rules in matters concerning public health.

X

5

He serves as a pharmacist with high career awareness, self-confidence, prone to teamwork, leading spirit, entrepreneurial, productive and able to manage financial resources.

X

6

By centering the pharmacy management principle, he serves as an easily accessible health consultant with his patient-oriented approach and plays an active role in the continuous information of the society.

X

7

Develops their knowledge by participating in vocational training and activities in line with the needs of the age and society, takes part in the professional development of colleagues and adopts the principle of lifelong learning.

X

8

Recommends, manages and shares multidisciplinary/ interdisciplinary research and development projects related to pharmaceuticals, cosmetics and medical devices.

X

9

He uses his knowledge and skills for the benefit of the community by taking part in social responsibility projects.

X

10

The necessity of quality management systems when using the theoretical and practical knowledge acquired in the field

X