• Türkçe
  • English
Course Code: 
PHAR 118
Course Period: 
Spring
Course Type: 
Core
P: 
2
Lab: 
0
Credits: 
2
ECTS: 
3
Course Language: 
English
Course Objectives: 
Since the profession of pharmacy has multi-dimensional working possibilities, besides supporting the management skills of pharmacists who will be working at pharmacies, hospitals, warehouses, universities and in the industry; developing the skill to establish effective communication with the patients and team members, effective time management can also contribute to their success in stress management. Also, in today’s world where change is inevitable, this contributes to their working skills in terms of sustainability principle. Besides the information which will support their profession such Sales-marketing, meeting management, they are also provided information about the interview techniques, which will support their steps in the professional world.
Course Content: 

a)Theoretical part

Information on Management Skills at the Pharmacy, Hospital and in the Industry is provided. Also, subjects such as maintaining effective communication between patient-pharmacist, administrator or team members, productive working within Team members, time and stress management, which is crucial in professional life, and motivation are studied in detail. Meeting management is examined by emphasizing the importance of holding productive meetings in professional life. Besides, change and sustainability subjects are studied in detail because of the fact that our time is the age of change, for the first time the advantages and disadvantages of the four different generations working together as well as the harmony between the generations are examined. Service sales and marketing, which are thought to be known significantly by the pharmacy and industry pharmacist are studied, the importance of emotional intelligence in management is examined in detail.  

Course Methodology: 
1: Lecture, 2: Question-Answer, 3: Discussion, 4: Presentation, 5: Simulation, 6: Video, 7: Applications, 8: Case Study
Course Evaluation Methods: 
A: Written exam, B: multiple chose , C: Filing the blank D: False and troth, E: Oral Exam F: Portfolio, G: Contribution of course activities H: Homework

Vertical Tabs

Course Learning Outcomes

Learning Outcomes

Programme learning outcomes

Teaching Methods

Assessment Methods

1) The importance of communication with Team members and especially with the patient and effective communication skills are provided

 

3,5,9,10

1,2,3,4,6

A,B,C,G

2) Besides the behavioral patterns to be followed in terms of adaptation as an administrator in the age of change, developing the skill to contribute to the SUSTAINABILITY works, which are needed for our world’s life duration to prolong.

1,2,4,11

1,2,3,4,6

A,B,C,G

3) Besides time and stress management, which is extremely necessary in the professional life, the productivity of team work, importance of emotional intelligence in professional life are also studied and subjects which support the productive working are also studied.

1

1,2,3,4,6

A,B,C,G

4) Developing the skill to be an ADMINISTRATOR LEADER in our times when the administrative attributes are no more sufficient, teaching the attributes of a leader and gaining the situational leader’s behavioral patterns.

6,8,12,13

1,2,3,4,6

A,B,C,G

5)

 

 

 

6)

 

 

 

7)

 

 

 
 

 

Course Flow

Week

Theoretical Topics                                     

Lab content

Study Materials

1

Management skills as a pharmacist working at a pharmacy- hospital-warehouse and in the industry

 

 

2

Effective communication

 

 

3

Effective Team

 

 

 

4

Time Management

 

 

5

Stress Management

 

 

6

Change and Sustainability

 

 

7

Administrative Leadership

 

 

8

Sales and Marketing in Services

 

 

9

Emotional Intelligence

 

 

10

Motivation

 

 

11

Meeting Management

 

 

12

Interviewing Techniques

 

 

13

 

 

 

14

 

 

 

15

 

 

 
 
 

Recommended Sources

Textbook

NOTES PREPARED BY THE TEACHER

Additional Resources

“Managing&Leading 44 Lessons Learned for Pharmacist”, Paul W.Bush&Stuart G.Walesh, ASHP, 2008; “İletişimin ABC’si”, Prof.Dr.Ünsal Oskay, DER Yayınları, 2011; “İletişim Becerileri”, Nancy Kesserling Ray, Jude Londis, Kay Davis (Çeviren:Özgür “Gelbal),HYB Yayıncılık, 2010; “Ekip Çalışması ve Liderlik”, Prof.Dr.Acar Baltaş, Remzi Kitabevi, 2005; “Zaman Yönetimi”, Prof.Dr.Zeyyat Sabuncuoğlu, Bnb.Muammer Paşa, Ezgi Kitabevi, 2002; “Stres ve Başa Çıkma Yolları”, Psikolog Dr.Acar Baltaş,Psikolog Dr.Zuhal Baltaş, Remzi Kitabevi, 1998; “Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership, Second Edition”, Dean Anderson, Linda Ackerman Anderson, Pfeiffer, 2010; “Çağdaş Stratejik Yönetim”, Refika Bakoğlu, Beta Yayınları, 2010; “Leadership in Organizations 7/E”, Gary A.Yukl, Prentice Hall, 2008; “İşletme Yöneticiliği”, Tamer Koçel, Beta Yayınları, 2003; “Modern İşletmecilik”, İsmet Mucuk, Türkmen Kitabevi (14.baskı); Manager’s Emotional Intelligence, Their Perceived Use of Directive and Supportive Leader Behaviors and Resultant Employee Satisfaction, Journal of Business Administration Research”, John Benson, 2012; “Etkili Motivasyon”, John Adair (Çeviren: Salih Uyan), Babıali Kültür Yayıncılık,3.baskı; “Toplantı Yönetimi-Yöneticinin El Kitabı”, Yrd.Doç.Dr.Sadık Kartal, Maya Akademi,2009; “Toplantı Yönetimi”, Kate Keenan (Çeviren: Yelda Soykan), Remzi Kitabevi, 1997; “Human Resource Management 13thEdition”, Robert L.Mathis, John H.Jackson, South-Western Cengage Learning, 2010.
 

Material Sharing

Documents

Course documents are provided to the student personally, various tests are videos are used in interactive studies.

Assignments

 

Exams

Interim exam, 1-final exam, 1
 

Assessment

IN-TERM STUDIES

NUMBER

PERCENTAGE

Midterm  Exam I

1

40

Midterm Exam II

1

60

Lab.

 

 

Practice exam

 

 

Total

2

100

The Ratio of the Finale to the Success

 

60

The Ratio of Within-the-Term Period to the Success

 

40

Total

 

100

 

 

 

 

COURSE CATEGORY

Compulsory/ Elective

 

 

Course’s Contribution to Program

No

Program Learning Outcomes

Contribution

1

2

3

4

5

 

1

Acquire skills needed to practice the profession of pharmacy in either a Turkish or an English language setting.

 

 

x

 

 

 

2

Being equipped to access current theoretical and practical knowledge, keeping abreast of new developments in the area of pharmaceuticals, and possessing the critical faculties enabling an accurate and reliable interpretation and assessment of this information.

 

 

X

 

 

 

3

Having the capacity to apply the skills acquired in the field of pharmaceutical science. Possessing the ability to harness his/her acquired knowledge in order to function as a highly accessible health counselor, providing a ready source of clinically relevant, health-related information to the general public.

 

 

 

 

x

 

4

Keeping abreast of and being equipped to apply the fundamental pharmaceutical and health science principles which guide future developments in modern technology, and being able to share these experiences and skills with colleagues through participation in professional development education seminars.

 

 

 

x

 

 

5

Knowing how to assess risks arising from the use of drugs and other chemicals and those risks potentially encountered during laboratory practice.

 

 

 

 

 

 

6

Acquiring the skills and knowledge needed to interpret findings obtained through quantative and qualitative measurements, and thus reach valid, scientific conclusions based on this data. 

x

 

 

 

 

 

7

Being able to compound pharmaceutical products while being knowledgeable about their clinical application, interactions, side effects and risks and apply in proper manner.

 

 

 

 

 

 

8

Being competent to conduct and manage research and development projects about pharmaceutical products, and share experimental outcomes.

 

x

 

 

 

 

9

Be competent to accurately and intelligibly communicate clinically relevant information to patients concerning prescription items and other pharmaceutical products.  

 

 

 

 

x

 

10

Being able to function in a multidisciplinary environment. Possessing the skill to collaborate and establish lines of communication with other professionals, while developing their own professional competency through participation in relevant continuing education activities.

 

 

 

 

x

 

11

Being able to play a role in projects which fulfills the profession’s societal responsibilities. Participating in professional activities and undertaking duties in a manner which reflects an awareness of and sensitivity to environmental issues.

 

 

 

 

x

 

12

Being capable of opening a community pharmacy, practicing in a hospital pharmacy setting, and offering service in any field related to drugs, cosmetics, medical  and/or plant-derived products. Able to play an active role in his/her own personal professional development, as well as that of colleagues and pharmaceutical students.

 

 

 

x

 

 

13

Able to play a role in issues related to public health as a member of the health care team while being cognizant of and able to fulfill legal and professional requirements and maintain ethical standards. 

 

x

 

 

 

 

14

Knows and manages the processes related to planning, development, preparation, analysis of naturally occurring and synthetic medicines, as well as their metabolism in the body.

 

 

 

 

 

 
 

ECTS

Activities

Quantity

Duration
(Hour)

Total
Workload
(Hour)

Course Duration (Including the exam week: 16x Total course hours)

16

2

32

Hours for off-the-classroom study (Pre-study, practice)

16

1

16

Midterm Exam

1

10

10

Lab. (Exam week is included: 16x total practice hours)

16

 

 

Hours for off-the-Lab. study (Pre-study, practice)

16

 

 

Lab. Midterm Exam

 

 

 

Lab. Final

 

 

 

Homework

 

 

 

Final

1

20

20

Total Work Load

 

 

78

Total Work Load / 25 (h)

 

 

3.12

ECTS Credit of the Course

 

 

3
 
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